Policy

Privacy.

A concise statement for the information shared through this website.

Information you provide

When you submit an inquiry, the website collects the information you provide, including your name, email, phone number, project location, project type, timing, design-team status, and message.

How information is used

Submitted information is delivered to Provenance Built’s designated project-inquiry recipients through a transactional email provider. It is used to evaluate and respond to inquiries, maintain relevant business correspondence, and improve the clarity of the inquiry process. It is not intended for sale as a consumer-data product.

On our home-improvement estimate form, Google Places can provide address suggestions. Searches entered into the Google address field are sent to Google; you may instead enter the address manually. The submitted project request includes your confirmed address, selected project types, planning budget, timing, contact details, and any notes. If you select a Google suggestion, its place identifier is included. Campaign labels from the page URL may be included so we can understand how you found us. See Google’s Privacy Policy and Google Maps terms for its address service.

Website analytics

We also use the Meta Pixel to measure visits and successful project inquiries associated with our Facebook and Instagram advertising. Meta may process page URLs, browser and device information, cookies, and these events under its own privacy practices. Our explicit Lead event does not include your name, email, phone, project notes, or property address, and automatic form-field matching is not enabled in our integration. We skip this pixel on admin pages and when your browser sends a Global Privacy Control or Do Not Track signal. You can also use browser tracking controls and Meta’s privacy controls.

This website uses Google Analytics to understand aggregate visits, page usage, traffic sources, device characteristics, and site performance. Google Analytics may use cookies or similar technologies and process technical information under Google’s own terms and privacy practices. Browser settings and available Google controls can be used to limit analytics cookies.

Website chatbot

The website includes a LeadConnector chatbot supplied by LeadConnector / HighLevel. When you open or use the chat, the provider may process the messages and contact details you choose to submit, together with technical information needed to operate the widget. Do not submit sensitive personal, financial, medical, or confidential project information through chat.

Questions

For questions about information submitted through this website, contact [email protected].

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