Custody & Care
Ownership doesn't end at the final walkthrough. Neither do we.
Every Provenance home comes with two commitments that continue long after closeout: a permanent record of everything built into it, and a direct line back to the people who built it.
custody
Custody
Every document your home will ever need, held in one place.
Warranties expire, manuals disappear, and permits get buried in a drawer somewhere — usually right when you need them. Provenance keeps a permanent vault of your home's paperwork, so the record outlives the moment it was issued.
What we hold for you
01
Warranties & manuals
02
As-builts & permits
03
Specs & selections
04
Anything else you'd like added to your vault
care
Care
A relationship, not a handoff.
Too many builders treat the final walkthrough as the finish line. We treat it as the start of a longer relationship — one with a name and a number attached, not a ticket queue.
What that looks like
01
A dedicated point of contact
02
Scheduled milestone check-ins
03
A dedicated customer care line
Begin
Ask us what Custody & Care looks like for your project.
Tell us where the project stands, what the site is asking of it, and what you want the building experience to protect.
Start a project